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ZR Systems Blog

ZR Systems has been serving the Hawaii area since 2006 , providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Explaining Managed IT to Busy Business Owners

Explaining Managed IT to Busy Business Owners

As a business, you focus on providing a specific good or service to your area. This means spending a considerable amount of time trying to make your organization the go-to SMB for that particular service. All organizations specialize in a certain craft, but sometimes their skills may fall short of their needs in areas that lay outside this expertise. Outsourcing is a simple way for businesses to leverage skills that aren’t part of their expertise without taking the time to learn the skill themselves, and it’s an invaluable part of any business owner’s strategy.

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4 Options for Backing Up Your Data. Which is Best?

4 Options for Backing Up Your Data. Which is Best?

It’s every business owner’s worst nightmare; they wake up to find out that their entire data infrastructure has been wiped out by some unexpected natural disaster or hacking attack. The only way to guarantee that your business’s future remains intact is to have some sort of data backup and recovery system, just in case of the worst.

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Can an Algorithm Predict the Next Bestselling Novel?

Can an Algorithm Predict the Next Bestselling Novel?

It’s not always easy to identify what will be hip and trendy years from now, but big data is attempting to bridge this gap. In general, due to the unpredictability of human behavior, it can be difficult to spot cultural anomalies before they happen. Despite these challenges, algorithms are being applied to various practices in both the business world and elsewhere. One innovative way in which it’s being used is by attempting to predict the next bestselling novel.

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The Case for Hosting Your Phone Solution In-House

The Case for Hosting Your Phone Solution In-House

Traditional communications solutions are all well and good, but they’re quickly growing antiquated and outdated with the inception of more dynamic solutions. Some organizations have found that cloud-hosted VoIP has advantages over an on-premise telephone solution. While there’s a certain degree of truth to this, an on-site system still presents value.

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Save Considerable Time By Automating Your Data Backup Process

Save Considerable Time By Automating Your Data Backup Process

Is your organization still relying on antiquated tape backup to keep your data safe? A more reliable, less time-consuming alternative known as image-based, or “snapshot” backup, could change the way that you look at disaster recovery. In fact, image-based backup has the potential to optimize your business’s data continuity.

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In Case of Emergency, Activate Facebook’s Safety Check

In Case of Emergency, Activate Facebook’s Safety Check

In 2014, Facebook launched Safety Check, a helpful tool allowing users to “check in” that they’re okay during a crisis event, like a natural disaster, mass shooting, etc. Recently, Facebook made a major change to Safety Check by allowing users affected by the crisis to activate the feature. This is yet another example of how social media is changing the way people find out about major events and react to them.

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4 Instances You’ll Be Glad You Had Disaster Recovery

4 Instances You’ll Be Glad You Had Disaster Recovery

Disasters are commonplace in the business environment, especially when you work in a technology-heavy office. It’s not a question of if you’ll ever experience a hardware failure; it’s a question of when you will. Regardless of how your business functions or what sector you fall into, there will always be disasters that you should be prepared for.

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What’s the Main Difference Between Office 365 and the Traditional Office Suite?

What’s the Main Difference Between Office 365 and the Traditional Office Suite?

Even if you already have Microsoft Office, did you know that there are multiple ways to use Office which could potentially save you money? It’s the difference between using the traditional Office apps, versus the subscription-based model provided by Office 365.

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Microsoft Moves to Get a Piece of the Technology as a Service Market Share

Microsoft Moves to Get a Piece of the Technology as a Service Market Share

Microsoft has been looking to cover more ground in the business environment by offering a new Technology as a Service (TaaS) offering, which will allow small businesses to purchase Surface products, accessories, and support for their devices, all with a monthly payment plan. Also, when it comes time to upgrade, customers can easily make the switch, as per their lease agreement.

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Bottlenecks: Good for Drinks, Not for Networks

b2ap3_thumbnail_bottlenecking_400.jpgLet’s say that you get new equipment and software for your company’s network, expecting to see a boost in performance. When everything is tested, you see no change in performance, which understandably bums you out. In a situation like this, your network is likely bottlenecking.

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The Advantage of Knowing Why a Client is Calling Before You Answer

b2ap3_thumbnail_voip_is_cost_effective_400.jpgAre your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

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Microsoft Skips Windows 9 While Most of the World Skips Windows 8

b2ap3_thumbnail_windows_10_logo_400.jpgThe release of Windows 10 is fast approaching, and it’s suspected that it will arrive sometime this summer. However, Microsoft’s latest OS release, Windows 8.1, is still being left in the dust by Windows 7 in terms of sheer popularity and usage. What’s the current state of Microsoft’s Windows OS economy?

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Which VoIP Solution is Best for Your Business, In-House or Hosted?

b2ap3_thumbnail_hosted_voip_solutions_400.jpgProper communication is an imperative part of doing business, and nothing improves this aspect of your company better than a telecommunication system of some sort. Some businesses rely on their legacy telephone system for interoffice communication, but this can be both difficult and expensive to maintain.

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Microsoft Takes a Business-Centric Approach With Its Mobile Strategy, Part I

b2ap3_thumbnail_windows_tablet_productivity1_400.jpgJust like the personal computer before it, smartphones have become essential pieces of technology that are practically required in order to complete mission-critical tasks. However, the primary advantage that these devices have over the popular PC is that they’re vastly more mobile and designed for use on the go. Are users able to increase productivity by using Windows tablets?

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Microsoft Takes a Business-Centric Approach With Its Mobile Strategy, Part II

b2ap3_thumbnail_windows_tablets_productivity2_400.jpgIn our last blog article, we looked at Microsoft’s mobile computing strategy for businesses. In part II, we want to follow up by looking at some specific mobile technology from Microsoft, including a preview of its newest mobile computing venture, Windows 10.

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Your Solid State Drive May Outlive You

b2ap3_thumbnail_ssd_better_or_worse_400.jpgWhen shopping for a new computer, you’re faced with a choice; go with a traditional hard drive (HDD), or a solid state drive (SSD). The benefits of an SSD are many, but are they enough to justify the extra expense?

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Be Sure to Take These 4 Actions Before Leaving Your Desk Unattended

b2ap3_thumbnail_leave_your_workspace_400.jpgWe’ve published several blog articles about enterprise security technologies, but it’s equally important to focus on the other side of the security equation and make sure people know how to properly log off, lock, and walk away from their workspace. To that end, even something as seemingly-mundane as forgetting to lock your computer can leave your network vulnerable, big-time.

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What If You Never Had to Go to the Doctor’s Office Again?

b2ap3_thumbnail_call_the_remote_doctor_400.jpgRemote technology is so efficient and popular that it’s infiltrating many industries that you’d be surprised to hear about. One such sector is the healthcare department. Some doctors are taking advantage of the leaps and bounds made by technology to help their patients get back on their feet as easily as possible.

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Tip of the Week: Taking a Screenshot is Ridiculously Easy

b2ap3_thumbnail_screenshot_pc_400.jpgSometimes explaining issues with your technology to someone over the phone is difficult at best. To help your tech support better understand the issue you’re dealing with, provide screenshots to help with your explanations. All you have to do to take a screenshot is hit a few keys. Here’s how it’s done.

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The Newest Smartphones From Samsung, Apple, and Microsoft

b2ap3_thumbnail_smartphones_on_market_400.jpgSmartphones are firmly established as a staple of modern society. In fact, sales of smartphones grew a whopping 23 percent during the previous year. It’s the nature of mobile devices for consumers to look forward to the latest models. To that end, here’s our preview of this year’s top three smartphones.

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