Our Most Popular Managed Services

If you need help deciding what services are best for your business let us know.

ZR Systems Blog

ZR Systems has been serving the Hawaii area since 2006 , providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

From Heart Attack to Hack Attack: Hackers Can Now Control Pacemakers

From Heart Attack to Hack Attack: Hackers Can Now Control Pacemakers

Medical technology has allowed for vast improvements in the way that conditions are treated. For example, the pacemaker allows some people with heart conditions to live longer and more comfortably. However, a European research team has concluded that even pacemakers are susceptible to being hacked, with deadly results.

0 Comments
Continue reading

Even Small Businesses Need a Big Security Solution

Even Small Businesses Need a Big Security Solution

One of the main benefits of a small business is that it’s small. You can make decisions quickly regarding all sorts of matters. Your workforce isn’t nearly as large as other organizations, meaning that you’re a closer, tight-knit group. However, one of the misconceptions of small business is that they’re not as susceptible to hacking attacks, which can be a dangerous assumption to make.

0 Comments
Continue reading

How 2 Keystrokes Can Bypass the Security of Windows

How 2 Keystrokes Can Bypass the Security of Windows

Usually, when a troubleshooting feature is put in place, it is meant to assist the user in resolving an issue. However, one such feature in Windows 10 could ultimately lead to more problems, as it also can serve as a free-ride vulnerability for an opportunist bystander.

0 Comments
Continue reading

Helpful Suggestions to Improve Password Security

Helpful Suggestions to Improve Password Security

Passwords are important for any online account (and for most accounts in general). Sometimes they might feel like inconveniences, but it’s crucial to remember that these passwords are often the first line of defense, if not the only line of defense, that stands between your data and hackers. We’ll discuss ways that you can augment password security with other powerful measures.

0 Comments
Continue reading

Without Protection, Your USB Ports Could Become RIP Ports

Without Protection, Your USB Ports Could Become RIP Ports

It seems like everything available today can function with a USB connection, be it a thumb drive, device charger, or a desktop device--there are even USB-powered mini fridges meant for a single soda can. Unfortunately, “everything” includes malicious devices and malware.

0 Comments
Continue reading

Test Your Knowledge of These 3 Common Security Threats

Test Your Knowledge of These 3 Common Security Threats

Security is a critical part of running your business, especially in a world where organizations require technology for most any task. In fact, some of the most dangerous threats are known to hide within a company’s network, waiting for any opportunity to strike. With the right preventative measures, you can keep your network safe from catching threats before they hit your network in the first place.

0 Comments
Continue reading

What Volkswagen is Doing to Prevent Hackers From Controlling Your Car

What Volkswagen is Doing to Prevent Hackers From Controlling Your Car

Today’s cars are equipped with more complicated computer systems that allow users access to cutting-edge technology and services. Due to the increasing number of cyber attacks on computerized cars, Volkswagen has chosen to team up with three Israeli cybersecurity experts to equip advanced vehicles with the proper security solutions.

0 Comments
Continue reading

Monsters aren’t Real, But Ransomware Sure Is!

Monsters aren’t Real, But Ransomware Sure Is!

Halloween is a time when creatures like ghosts and goblins are celebrated rather than feared. Even adults use the holiday to lighten up and enjoy themselves, as they’re well aware that the monsters so often seen and heard about in stories are fictional. Unfortunately, the fact remains that there are monsters hiding in plain sight all around us, playing on the fears and misfortune of others--namely, hackers.

0 Comments
Continue reading

Outdated Software Puts Voters Personal Information at Risk

Outdated Software Puts Voters Personal Information at Risk

As the U.S. election rapidly approaches, many citizens are strongly concerned with who they’ll vote for. Unfortunately, not enough of these same citizens are nearly as concerned with what they’ll vote on, as the electronic voting machines utilized in many polling places are notoriously insecure to breaches.

0 Comments
Continue reading

According to Hackers, Windows 10 Security Passes the Test

According to Hackers, Windows 10 Security Passes the Test

Windows is perhaps the most common workplace computing tool, and hackers have been trying for decades to uncover holes in its security. In some cases, like with unsupported operating systems, they’ve succeeded. However, Microsoft’s latest addition to their OS family, Windows 10, seems to have exceptionally potent built-in security measures, many of which have the hackers at the Black Hat conference scratching their heads and scrambling to find threats to talk about.

0 Comments
Continue reading

According to FBI Director, Privacy is a Misnomer

According to FBI Director, Privacy is a Misnomer

There’s an ongoing debate concerning whether the United States Constitution gives the American government the right to access data held on electronic devices by its citizens. In case they didn’t make themselves heard clearly enough, the director of the FBI, James Comey, has released a statement at Symantec’s Annual Government Symposium. You might not like his answer.

0 Comments
Continue reading

Mark Zuckerberg’s Recent Password Blunder is an All-Too-Common Problem

Mark Zuckerberg’s Recent Password Blunder is an All-Too-Common Problem

In a recent hack attack, Twitter had 33 million user login credentials stolen. This is unfortunate, but not surprising; an incident like this routinely makes the headlines. Although, what is surprising is what this hack reveals about people’s poor password security habits.

0 Comments
Continue reading

Newly Discovered Vulnerability Gives Reason to Worry for Every Windows User

Newly Discovered Vulnerability Gives Reason to Worry for Every Windows User

A vulnerability has been discovered that affects all versions of Microsoft’s Windows operating system, including the long-unsupported Windows XP, going all the way back to Windows 95. The vulnerability, called BadTunnel, allows attackers to directly bypass system defenses and initiate a man-in-the-middle attack. The vulnerability isn’t limited to just Windows, either; it also affects Internet Explorer, Edge, and other Microsoft software.

0 Comments
Continue reading

Warning: It’s Now a Crime to Share Your Netflix Password

Warning: It’s Now a Crime to Share Your Netflix Password

“What’re you in for?” a prison inmate asks. “I shared my Netflix password with my sister,” you say. This conversation might be absurd, but according to a recent ruling in accordance with the Computer Fraud and Abuse Act, it’s one that could actually happen. Now, sharing your Netflix password to let someone catch up on their favorite TV show can be considered a federal offense.

0 Comments
Continue reading

Download the Wrong App and Have More Than Pokémon Fever Infect Your Device

Download the Wrong App and Have More Than Pokémon Fever Infect Your Device

There’s a new augmented reality game on the market these days. Perhaps you’ve heard of it - a title called Pokemon Go, which lets you capture virtual monsters that “appear” on your smartphone’s camera. However, hackers have seized this opportunity to infect players’ mobile devices with a backdoor called DroidJack, which uses the mobile app’s immense popularity to its advantage.

0 Comments
Continue reading

Study: 95% of All Cyber Attacks are Financially Motivated

Study: 95% of All Cyber Attacks are Financially Motivated

Businesses need to take security into account and make it a priority. In fact, security is so important that Verizon has compiled a report of the various types of attacks and data breaches that occurred in the past year. This is Verizon’s Data Breach Investigations Report, or DBIR, and it offers insights into how you can protect your business and secure your assets.

0 Comments
Continue reading

How an End User Might Accidentally Undermine Your Security: 10 Innocent Mistakes

How an End User Might Accidentally Undermine Your Security: 10 Innocent Mistakes

If you’re like every other small business out there, you know that the more employees you hire, the more technology that you have to procure. However, when you have more end-users, you provide more avenues for threats to slip into your network infrastructure unnoticed. When all it takes is one simple mistake from a single end-user, how can you minimize the chances of falling victim to an untimely hacking attack?


We’ve put together ten honest mistakes that any end-user can make, and how they can be prevented.

  • Clicking on malicious links: With so much information on the Internet, it’s easy for an employee to search through countless pages without any regard to the sites and links that they’re clicking on. You need to emphasize the importance of safe browsing, including double-checking the destination of a link before clicking on it. You can do so by hovering over the link and looking in the bottom-left corner of your browser.
  • Using weak passwords: Employees frequently use passwords that aren’t strong enough to keep hackers out. Often times, they’ll simply use something of personal significance, like the name of their pet or a specific date. This isn’t the right way to approach password security. Instead, users should attempt to put together passwords that are private, randomized strings of numbers, letters, and symbols.
  • Ignoring mobile security: Even if your company has the latest and greatest security solutions installed on its desktops, you should also be thinking of your mobile devices, like smartphones and tablets. It’s arguably more important that your mobile devices have solid security solutions implemented on them, as they are often on the road, connecting to potentially dangerous hotspots. You need to make sure that security is a top priority in your Bring Your Own Device (BYOD) policy.
  • Accessing sensitive data through unsecured connections: If your employees are using the local café’s free wireless Internet to get some work done on their lunch break, it could be a dangerous gambit. Public Wi-Fi hotspots are notorious for being cesspools of online threats. Implementing a virtual private network (VPN) can be a handy investment that can encrypt data while it’s in transit, mitigating this risk somewhat.
  • Losing unencrypted devices: It’s not unheard of for an employee to use company devices in public places. If they accidentally leave their smartphone on the bus, or their tablet on a park bench, there’s always the risk that it can be stolen. Unless you practice proper encryption protocol, any information available on the device can be accessed by the person who finds it, be it a good samaritan or a tech-savvy thief.
  • Implementing unapproved solutions: Some employees simply prefer to use solutions that aren’t provided by the company to get their work done. The problem here is that the employee is moving forward without consulting IT about it, and that your data is being used in a solution that you can’t control. Plus, if the employee is using free or open-source software, these often come bundled with unwanted malware that can put your data in even greater peril.
  • Targeted business email scams: Phishing and spear-phishing attacks are growing more common. One example of this is an HR employee checking their inbox to find what looks like a job application or employment inquiry. All of the right information is there and nothing appears out of the ordinary; that is, until a malicious link contained within it starts to download malware or other nasty threats to your infrastructure. Other types of phishing attacks will ask end-users to confirm personally identifiable information or sensitive account credentials. Educating your team on how best to identify phony email messages is imperative to keeping your network secure.
  • Personal email use: It’s one thing to check your personal email account while at work, but another entirely to use your personal email account to perform work purposes. As the recent debacle with Hillary Clinton shows, people don’t take kindly to sensitive information being leaked via an unsecured email server that their organization has no control over. Add in the fact that personal email accounts are often not as secure as those in a professional productivity suite, and you have a recipe for disaster. You need to reinforce that your team should keep their work and personal email separate.
  • Leaving workstations unattended: Besides the fact that some tech-savvy employees are practical jokers, it’s a security risk to leave a workstation unlocked and unattended for long periods of time. Imagine if someone from outside of your organization walked into your office and accessed confidential files without authorization; that’s on the employee who got up and left the device unattended. Encourage your employees to always log off of their workstations, or at least lock them, before stepping away from their computer.
  • Using external storage devices: Your organization should only be using IT-provided USB devices and external storage. Otherwise, anyone with a random flash drive can connect it to your network, unleashing a horde of who-knows-what into your infrastructure.

User error is a primary cause for concern among businesses, but it can be mostly avoided by providing your staff with the training required to do their jobs properly. For more information about IT best practices, give us a call at (808) 369-1000.

0 Comments
Continue reading

Any Version of Internet Explorer Prior to 11 Can’t Be Trusted

Any Version of Internet Explorer Prior to 11 Can’t Be Trusted

We often talk about how important it is that your business use the most recent and up-to-date versions of your software solutions, but it’s not often that we get to say that people using Internet Explorer 11 have the right idea. As it turns out, nearly a quarter of all Windows PCs are still using unsupported versions of Internet Explorer, with half of them being found on computers still running Windows XP. What has this world come to?

0 Comments
Continue reading

Researchers From MIT May Have Found the Holy Grail of Network Security

Researchers From MIT May Have Found the Holy Grail of Network Security

When it comes to cybersecurity, maintenance is key. Whether you choose human-based security or an automated security solution, running into shortcomings is still possible. Human security tends to rely on the word of experts, and anything that doesn’t fit into the guidelines is missed and may therefore get through and wreak havoc. Network security can be a touch overzealous, in a way “crying wolf,” with an excess of false positives that ultimately require human analysis, leading to human frustration.

0 Comments
Continue reading

All You Need is Love... and a Network Security Solution

b2ap3_thumbnail_all_you_need_is_love_400.jpgHave you tried online dating? There are many happy couples who attribute their love to the matchmaking algorithm of an online website. Internet dating is a legitimate option for modern singles, but like most good things on the web, naive users run a risk of getting scammed.

0 Comments
Continue reading