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ZR Systems Blog

ZR Systems has been serving the Honolulu area since 2006, providing IT Support such as technical helpdesk support, computer support, and consulting.

You Can’t Afford to Ignore a Ticked Off Customer

b2ap3_thumbnail_angry_customers_400.jpgHaving confidence in your ability to run your business is an important thing to have, but it doesn’t matter how much confidence you have if your customers beg to differ. After all, without them, your business wouldn’t be where it is today. This is why it’s important to listen to what your customers say, and if it’s not positive, you need to resolve the problem as quickly as possible.

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Tip of the Week: How to Take Back Your Website From Comment Spammers

b2ap3_thumbnail_comment_spam_400.jpg“Wow. That was a great article! I make $500 a day working from home and you can too! Click the link below to learn how!” This is an example of comment spam. You may have seen it before. You may have even fallen for it. How does one deal with such an annoyance?

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What If You Never Had to Go to the Doctor’s Office Again?

b2ap3_thumbnail_call_the_remote_doctor_400.jpgRemote technology is so efficient and popular that it’s infiltrating many industries that you’d be surprised to hear about. One such sector is the healthcare department. Some doctors are taking advantage of the leaps and bounds made by technology to help their patients get back on their feet as easily as possible.

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Windows 10 Is Here - Everything Your Business Needs to Know

b2ap3_thumbnail_windows_10.pngMicrosoft’s latest PC operating system arrived with fanfare yesterday, and has received overwhelmingly positive reviews so far, but is it ready for your business? Let’s take it for a spin and find out.

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Be Sure to Take These 4 Actions Before Leaving Your Desk Unattended

b2ap3_thumbnail_leave_your_workspace_400.jpgWe’ve published several blog articles about enterprise security technologies, but it’s equally important to focus on the other side of the security equation and make sure people know how to properly log off, lock, and walk away from their workspace. To that end, even something as seemingly-mundane as forgetting to lock your computer can leave your network vulnerable, big-time.

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Introducing the 3-2-1 Formula to Effective Data Backup

b2ap3_thumbnail_cloud_backup_400.jpgWhile there are several options your business has for a backup solution, how much thought have you really put into it? As one of the most mission-critical functions of your IT infrastructure, you need to be sure that you’re getting the best solution for your money. More importantly, you need to know that you can rely on your solution to get you through the most trying times, like after a disaster or data theft.

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2/3 of Fired Employees Can Access Their Former Company’s Cloud Data AFTER Leaving

b2ap3_thumbnail_rogue_employees_400.jpgAs an employer, you understand that employees come and go. The same group of professionals who helped you build your business will probably be drastically different ten years, or even five years from now. While employee turnover is a natural occurrence, it also presents a certain risk. Believe it or not, a surprising percentage of employees will leave your business one day, and they’ll take some corporate information with them.

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“It’s Dead Jim:” When to Walk Away from Your Failing Business

b2ap3_thumbnail_sow_the_seeds_of_business_400.jpgRunning a business can be an exhilarating experience, mainly due to the degree of risk that’s involved. When you’re the one calling the shots, your success is only limited by your ability to lead. Then there’s the chance that things won’t work out and you’ll fail miserably. When your business goes the way of the latter, how do you know when your your company is finished and it’s time to call it quits?

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Microsoft Salutes the US Navy for Sticking with Windows XP

b2ap3_thumbnail_xp_logo_for_navy_400.jpgHave you already arranged for your upgrade to Windows 10 on July 29th? If so, good for you. You’ve made a decision that, last year, several Windows XP users went without. However, those who went without upgrading to a more recent operating system are now feeling the effects of having to purchase custom support from Microsoft following Windows XP’s expiration; including the United States Navy.

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Tip of the Week: Use This Security Checklist to Protect Your Network

b2ap3_thumbnail_security_checklist_400.jpgAs a business professional, you have a responsibility to ensure that your company’s network and data is protected from hacking attacks. It can be difficult to remember to take all of the necessary precautions, but with our help, you can easily outline all of the measures that should be taken to maximize security for corporate data.

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Your Solid State Drive May Outlive You

b2ap3_thumbnail_ssd_better_or_worse_400.jpgWhen shopping for a new computer, you’re faced with a choice; go with a traditional hard drive (HDD), or a solid state drive (SSD). The benefits of an SSD are many, but are they enough to justify the extra expense?

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Microsoft Takes a Business-Centric Approach With Its Mobile Strategy, Part II

b2ap3_thumbnail_windows_tablets_productivity2_400.jpgIn our last blog article, we looked at Microsoft’s mobile computing strategy for businesses. In part II, we want to follow up by looking at some specific mobile technology from Microsoft, including a preview of its newest mobile computing venture, Windows 10.

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Microsoft Takes a Business-Centric Approach With Its Mobile Strategy, Part I

b2ap3_thumbnail_windows_tablet_productivity1_400.jpgJust like the personal computer before it, smartphones have become essential pieces of technology that are practically required in order to complete mission-critical tasks. However, the primary advantage that these devices have over the popular PC is that they’re vastly more mobile and designed for use on the go. Are users able to increase productivity by using Windows tablets?

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Tip of the Week: Keep Your Employees By Keeping them Engaged

b2ap3_thumbnail_workers_engaged_400.jpgAs far as you’re concerned, managing a business is a highly engaging job. However, your staff might feel differently about their jobs. According to a recent study by Deloitte Global Human Capital Trends, only 13 percent of employees are legitimately engaged in their work. A disengaged worker is a serious problem for any workplace.

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7 Signs of Smartphone Addiction and 4 Things You Can Do About It

b2ap3_thumbnail_smartphone_addiction_dangerous_400.jpgThere’s no doubt that smartphones are one of the greatest achievements in modern technology. Compared to computers from several years ago, the average smartphone is vastly more powerful. Coupled with mobility, the smartphone is a productivity machine that helps you get more done in your day. Despite these advantages, you might be a little too attached to your device.

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Tip of the Week: Freeze an Excel Row for Easier Spreadsheet Navigation

b2ap3_thumbnail_excel_sheets_400.jpgMany office workers feel like they live in Microsoft Excel, spending hours using spreadsheets to enter data and crunch numbers. By taking advantage of tools like Excel’s freeze feature, workers can make the most of their time by navigating a spreadsheet more efficiently.

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Is Your Cloud Provider Meeting Your Expectations?

b2ap3_thumbnail_expecations_from_cloud_computing_400.jpgWhen cloud computing was first introduced to the consumer market, the technology required a fair amount of explaining. Today, the cloud is widely utilized by consumers, despite the fact that 51 percent of the public believe that actual clouds are somehow involved. Due to so many people using the cloud, consumers are now approaching computing much differently.

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How to Monitor Employee Communications Without Taking What’s Said Personally

b2ap3_thumbnail_boss_monitoring_400.jpgThere seems to be some confusion in the workplace regarding the privacy of digital communications made over a company network. Can an employer read an employee email or record a phone call without employee consent? Is instant messaging a safe place for employees to complain about their jobs? The answer to these questions may surprise workers and business owners alike.

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Which VoIP Solution is Best for Your Business, In-House or Hosted?

b2ap3_thumbnail_hosted_voip_solutions_400.jpgProper communication is an imperative part of doing business, and nothing improves this aspect of your company better than a telecommunication system of some sort. Some businesses rely on their legacy telephone system for interoffice communication, but this can be both difficult and expensive to maintain.

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Social Engineering: Not All Hackers Target Technology

b2ap3_thumbnail_social_engineering_risky_400.jpgThe nature of hacking is to take advantage of weak points and exploit them for some kind of profit. This is usually seen in flaws or vulnerabilities found within the code of a program or operating system, but these flaws can be psychological, too. Hackers are increasingly taking advantage of a concept known as “social engineering” to fool users into handing over sensitive information that can be used against them.

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