ZR Systems Blog

Last year, Microsoft pulled the plug on Windows XP’s support. Now, one year later, Windows Server 2003 is scheduled to meet its demise. If your servers are still running Windows Server 2003 as their operating system, it’s important to upgrade before the end of support date of July 14th. Otherwise, you could be running a server operating system without necessary patches and security updates.

Are your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

You’re walking your dog when all of a sudden, you get this game-changing idea for how to manage your technology. You get excited to integrate it into your IT strategy, but by the time you get home, the thought is gone and you can’t remember it. This “Eureka” moment is just like data loss; it could occur at any time, and without warning, whether you’re ready for it or not.

Humans are always trying to improve security protocols that can protect against increasingly advanced online threats. Unfortunately, the threats only grow stronger in response, and the war against malicious online activity rages on. Biometrics are security measures that are growing in popularity, but are expensive and difficult to integrate. Now, the US military is funding a campaign to make it more readily available to end users.

We all know how annoying WiFi can be at times. Sometimes it’s simply a bad connection, or perhaps there are too many devices accessing your network. Or, maybe it’s your sneaky neighbor stealing your WiFi. Regardless of what the cause is, there’s a way to check your WiFi usage in the Windows operating system.

When you send a subordinate an email, you likely expect that they will read it and comply with the message. Unfortunately, this doesn’t always happen and messages, especially in organizations where email is used as the main form of communication between departments, slip through the cracks. To remedy lost correspondence, consider setting up an email archive.

One of the most important factors that you should consider when looking for IT staff is how much you can trust them. After all, they’re dealing with your technology. You’re trusting them with incredible responsibility. Therefore, you need to be sure they are honest, hard-working individuals. How can you ensure that you aren’t getting blindsided by your IT staff?

Are you looking for a way to manage Internet use on a single computer that’s being used by multiple people? To help you keep your browsing history and settings intact and keep unwanted users from accessing the web, Google has a free add-on available for Chrome created for just this very purpose.

You might be aware that some websites collect personal data from you depending on your mobile device’s location, your browsing history, and several other factors. This information is generally used for marketing, but it could have unforeseen effects on the way you browse the Internet. It can be fairly revealing about your personality, or possibly even incriminating. Therefore, you should be aware of how this personal information is gathered from you without you even knowing it.

Have you ever felt like you aren’t sure how to proceed, or how to get yourself out of a rut? You surely don’t want your competitors to know about your weak points, but you feel so much pressure that you might think twice about asking for tips of the trade. After all, a hand once in a while can make all of the difference. This is when you might consider outsourcing a consultant.

The cloud is an innovation which is changing the way organizations handle the storage of their data and application management; yet, some businesses can’t tell the difference between public, private, or hybrid clouds.

One of the more recent office trends seems to be the open office. While this is more space-efficient and supposedly helps foster productivity and communication, there’s also the possibility that it can do exactly the opposite. According to a 2002 study from Environment and Behavior, the open office can be a hindrance to unlocking the full potential of all employees.

It’s often the case that people excitedly upgrade to new technology without giving much thought about what to do with their old tech. In an upgrade situation like this, you’ve got a few options for dealing with your old technology that are good for the environment, socially responsible, and may even provide you with some cash.

The release of Windows 10 is fast approaching, and it’s suspected that it will arrive sometime this summer. However, Microsoft’s latest OS release, Windows 8.1, is still being left in the dust by Windows 7 in terms of sheer popularity and usage. What’s the current state of Microsoft’s Windows OS economy?

"Work smarter, not harder.” When you’re at your wit’s end, it’s annoying to be told this by a relaxed, know-it-all coworker. However, this productivity axiom holds up. Following this rule will allow you to get much more done, in a much shorter amount of time, and in a much more relaxed manner. Here are five productivity tips to help you “work smarter, not harder.”

Or, don’t follow these tips. Keep doing things the hard way and stress yourself out. The choice is yours.

As the world pushes toward a more mobile era, so too does the workplace embrace Bring Your Own Device (BYOD) with open arms. As such, workers will need some type of network connection in order to access mission-critical corporate data. Therefore, if they can’t connect to a WiFi network, they’ll default to their cell provider’s mobile data plan.

The nature of hacking is to take advantage of weak points and exploit them for some kind of profit. This is usually seen in flaws or vulnerabilities found within the code of a program or operating system, but these flaws can be psychological, too. Hackers are increasingly taking advantage of a concept known as “social engineering” to fool users into handing over sensitive information that can be used against them.

Proper communication is an imperative part of doing business, and nothing improves this aspect of your company better than a telecommunication system of some sort. Some businesses rely on their legacy telephone system for interoffice communication, but this can be both difficult and expensive to maintain.

There seems to be some confusion in the workplace regarding the privacy of digital communications made over a company network. Can an employer read an employee email or record a phone call without employee consent? Is instant messaging a safe place for employees to complain about their jobs? The answer to these questions may surprise workers and business owners alike.

When cloud computing was first introduced to the consumer market, the technology required a fair amount of explaining. Today, the cloud is widely utilized by consumers, despite the fact that 51 percent of the public believe that actual clouds are somehow involved. Due to so many people using the cloud, consumers are now approaching computing much differently.