ZR Systems Blog

ZR Systems has been serving the Aiea area since 2006, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Advantage of Knowing Why a Client is Calling Before You Answer

b2ap3_thumbnail_voip_is_cost_effective_400.jpgAre your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

Continue reading

Mobile? Grab this Article!

Qr Code

Tag Cloud

Security Tip of the Week Privacy Best Practices Cloud Hosted Solutions Windows 10 Backup Technology Office Hackers Microsoft Business Computing Business Disaster Recovery Network Security Workplace Tips Software Email Upgrade VoIP Malware Hardware Efficiency Business Continuity Save Money Quick Tips Server Employer-Employee Relationship Windows Data Alert IT Services Ransomware Mobile Devices Browser Network Hacking Social Engineering Small Business Computer Remote Computing Operating System Microsoft Office Business Management Passwords Mobility Password Virtualization Managed IT Services Productivity Telephone Systems Internet Innovation Health communications Managed Service Provider Productivity Social Media Facebook WiFi Artificial Intelligence Smartphone Best Practice Gmail Office Tips Data Management Law Enforcement Smartphones Meetings Recovery HaaS Data Breach DDoS Internet Exlporer Marketing Office 365 Flexibility Communication Work/Life Balance Tech Support IT solutions Networking Outsourced IT Risk Management Bandwidth Cybersecurity Application Private Cloud Encryption Holiday Customer Relationship Management User Tips Google Cloud Computing Cybercrime Biometric Security Assessment eWaste Avoiding Downtime Computing Infrastructure Spam Blocking Government Save Time Books Two-factor Authentication Phishing Television Environment Shortcut Education Business Intelligence Windows 8 Settings Big Data Workers Entrepreneur Techology Public Computer Worker Commute Data recovery Tablet Shadow IT Files Employer Employee Relationship Emergency Telephone System Retail Automobile Data Backup Bloatware User Error Hiring/Firing Patch Management Cryptocurrency App Remote Monitoring Distributed Denial of Service Telecommuting Tools VPN Website End of Support Worker Fax Server Cryptomining Legal BDR Collaboration Saving Money Entertainment Remote Work Transportation Wireless Technology Internet exploMicrosoft Database Mobile Device Current Events Budget Politics Identity Theft Tablets Computers Bring Your Own Device Paperless Office Social Advertising Rootkit WIndows 7 Wireless Excel Lithium-ion battery Mobile Device Management Firewall Keyboard Credit Cards Business Technology Spam Vendor Management Miscellaneous Phone System Customer Service Scalability Network Congestion IT Support Two Factor Authentication USB Fraud Hard Drives Windows 10 Social Networking Public Cloud SaaS Managing Stress Black Market IT Support Notifications Going Green Consultant Wi-Fi OneNote Memory Android Hybrid Cloud SharePoint Maintenance Applications Managed IT Services Mobile Computing Chrome Electronic Medical Records Best Available Troubleshooting Evernote

Blog Archive