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ZR Systems Blog

ZR Systems has been serving the Hawaii area since 2006 , providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Tip of the Week: Would Remote Workers Benefit Your Business?

Tip of the Week: Would Remote Workers Benefit Your Business?

If you allow your workforce to work remotely, your business can flourish under the right conditions. You still need to think about the risks associated with it, though. If you’re not careful about your remote work strategy, it could blow up in your face. Here are some of the ways you can minimize the risk of remote workers.

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VoIP Delivers Benefits That a Traditional Phone System Can’t

VoIP Delivers Benefits That a Traditional Phone System Can’t

Communication is a critical part of your business’ operations, but how can you ensure that you’re not holding your business back by failing to consider modern solutions to age-old problems? While your telephone system likely gets the job done, you shouldn’t let complacency keep you from striving for improvement. For telephony solutions, you can consider leaving behind your service provider and investing in a digital solution called Voice over Internet Protocol, or VoIP.

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Does Credit Card Theft Mean Identity Theft?

Does Credit Card Theft Mean Identity Theft?

Almost anyone would consider having their credit card stolen a major problem, but while it may technically constitute identity theft, identity theft itself can be any number of things. Today, we go over the difference between credit card theft and identity theft and what you can do to keep your staff, clients, and vendors safe.

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Tip of the Week: Sync Your Inboxes with IMAP

Tip of the Week: Sync Your Inboxes with IMAP

How many emails do you send on a daily basis? You use it so frequently that you might not second-guess how it actually works. Depending on the way your business uses email, you might be able to optimize the way that it works for your mobile devices. There are two types of protocol that work to varying degrees for your email solution.

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Tip of the Week: Is OneNote or Evernote Better for Your Needs?

Tip of the Week: Is OneNote or Evernote Better for Your Needs?

The ability to take notes is invaluable to business, but the ability to take cohesive, well-organized notes is essential. Therefore, it is important to utilize a solution that enables you to do so. For this week’s tip, we’ll compare and contrast two note-taking applications -- Microsoft OneNote and Evernote -- to evaluate which will better serve your needs.

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Do You Use 2FA? If So, You’re in the Minority

Do You Use 2FA? If So, You’re in the Minority

Two-factor authentication, also known as 2FA, is a very beneficial addition to consider for your cybersecurity. However, a research study unearthed a few surprising takeaways that indicate that 2FA may not be adopted as much as one might expect it to be.

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Personalities are Key to Successful Networking

Personalities are Key to Successful Networking

Almost everyone has, at one time, worked with someone with whom their personality clashed, whether they did not get along or just didn’t work effectively together. While this is a perfectly natural phenomenon of both nature and nurturing, it is best to put personal differences aside when forming a professional relationship with a coworker.

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ALERT: Massive Ransomware Attack is the Biggest Ever

ALERT: Massive Ransomware Attack is the Biggest Ever

 

RANSOMWARE - WannaCry

 

Last Friday a new malware worm was released based on the leaked NSA exploits from earlier this year. This paired the cryptolocker variants with a way to automatically spread itself on an infected network and hold personal & business files hostage until a bounty is paid.

This attack has been so damaging, that Microsoft has issued special patches for legacy operating systems including Windows XP & Server 2003. Going forward this is not guaranteed however, so please reach out to ZR Systems if you still have legacy systems running so we can work on a migration path for you.

As ZR Systems Managed customers, we are pleased to let you know that we have had zero security incidences as a result of this attack. We work to protect you on multiple fronts depending on the technology you have chosen to utilize:

Sonicwall Gateway Protection – Customers with active subscriptions or on ZR Systems Firewall as a Service program have been protected at the gateway since mid April. For additional information on how sonicwall identified the issue, you can checkout their blog

Fortinet Gateway Protection – Customers with active Fortinet subscriptions have also been protected as of last week’s security update.

Webroot SecureAnywhere Antivirus – Every endpoint (Servers & Workstations) managed by ZR Systems has Webroot SecureAnywhere installed which utilizes a realtime scanning engine that captures new variants in real time before they spread across your network.

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Proactive System Patching – Patches are installed weekly for all systems under management, and monitored regularly by our Network Operations Center. The vulnerability used by this attack was patched by Microsoft back in March and was pushed out to all of our agents. Below is our global compliance statistics for our client base.

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System Backups – The last line of defense against these types of attacks are backups. ZR Systems works with every client to make sure they have backup technologies in use to ensure we can recover files, system data, and applications. There is also a premium service available that can run your systems on premise or in the cloud in case of any issues that arise.

Please be advised that even with these all in place, you and your staff are the most important line of defense in securing your business from threats like WannaCry. If you have any questions about a suspicious e-mail or website, please contact our Help Desk at (808) 369-1000.

Thank you,

ZR Systems Group, LLC

 

Additional References:

http://www.telegraph.co.uk/news/2017/05/12/nhs-hit-major-cyber-attack-hackers-demanding-ransom/

http://www.npr.org/sections/thetwo-way/2017/05/15/528451534/wannacry-ransomware-what-we-know-monday

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3 Time-Saving Benefits to Outsourced Email Management

3 Time-Saving Benefits to Outsourced Email Management

You don’t have time to worry about managing your email solution, but it’s still a vital aspect of your business’s operations. You never know when someone will fall for a spam message, and you certainly can’t look over the shoulders of each employee to make sure they don’t. What’s the busy business owner to do? How can you get quality email management without it eating up too much time and effort on your part?

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Tip of the Week: How to Prevent Windows 10 From Restarting While You’re Working

Tip of the Week: How to Prevent Windows 10 From Restarting While You’re Working

How many times has this happened to you: you’ve walked back to your home or work PC after taking a break, only to find that Windows 10 installed new updates and automatically restarted? Thanks to Windows 10’s notoriously aggressive update behavior, any work that wasn’t saved was lost forever. It can be very frustrating to lose a project that you’ve spent hours on, through no fault of your own. Luckily, there are steps you can take to easily create a restart schedule.

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Is New Hardware Procurement on Your IT Budget?

Is New Hardware Procurement on Your IT Budget?

Depending on how long you’ve had your current workstation, you might start to see performance problems. Eventually, you’ll start to see issues that could cause downtime and lead to wasted assets. Therefore, you need to have a plan in order to replace your hardware before it fails. What’s the best way to do this without breaking your budget?

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How Vizio Got Busted for Spying on Its Customers

How Vizio Got Busted for Spying on Its Customers

What have you watched on TV lately? Actually, never mind; if you don’t want to tell us, we can just ask Vizio. Relax--we’re not actually going through with this, but the fact remains that 11 million owners of Vizio televisions had their viewing habits tracked by the manufacturer. Were you one of them?

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Tip of the Week: Stuck Using a Public PC? Be Sure to Follow These 2 Privacy Tips

Tip of the Week: Stuck Using a Public PC? Be Sure to Follow These 2 Privacy Tips

Full disclosure: we don’t recommend doing anything important, or really anything at all, on a public computer. However, we understand that sometimes life works out in an unideal fashion, and sometimes you can be stuck doing something you shouldn’t, and otherwise wouldn’t. Even in these cases, there are steps you can take to preserve your security.

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Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

An internal IT department serves two primary purposes for businesses. The first is to keep an eye on your technology problems and resolve them. The second is to plan for the future and implement new strategies that will help your organization function more effectively. The problem for the average small business is that their IT department often doesn’t have the luxury of performing both of these tasks.

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Pair Up the Right Workers to Increase Productivity By 10%

Pair Up the Right Workers to Increase Productivity By 10%

Keeping your workers as productive as possible is a challenge for every employer. According to a recent study by the Harvard Business Review, there is one easy that you can increase productivity: By keeping a productive worker in close proximity to other workers.

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20% of Customers and Revenue are a Lot to Lose From a Single Data Breach

20% of Customers and Revenue are a Lot to Lose From a Single Data Breach

Data breaches are common problems for businesses of all shapes and sizes. In fact, they often have huge repercussions that aren’t initially seen in the heat of the moment. How can you make sure that a data breach won’t negatively impact your business, even well after you’ve fixed the initial problem?

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Moving to the Cloud? Be Wary of These Hidden Costs

Moving to the Cloud? Be Wary of These Hidden Costs

Efficient utility software deployment has been a priority for businesses for much of the past three decades, but today’s software developers are beginning to more frequently offer their titles as a service, giving end users the ability to utilize powerful software solutions from anywhere, for what is often a reasonable monthly payment. The dissemination of useful computing resources from the cloud, whether it’s a private cloud server, or a public cloud platform through a reputable cloud provider, can be of great benefit to your business.

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Do the Right Thing This World Backup Day and Back it Up Right

Do the Right Thing This World Backup Day and Back it Up Right

In today’s business world, having a reliable way to access your data is key to your company’s success. Everything you do depends on the data you have at your disposal--so what would you do if that data was no longer available to you?

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Your Business Should Be in the Headlines for the Right Reasons, Not for a Cyber Attack

Your Business Should Be in the Headlines for the Right Reasons, Not for a Cyber Attack

Today’s headlines are peppered with stories of major companies and institutions falling victim to a cyberattack. As a business owner, what’s your response to these gut-wrenching stories? If you write them off as fear mongering and believe that these attacks can never happen to your SMB, well, you’re wrong. They can and it’s up to you to prevent such a disaster.

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Alert: LastPass Vulnerability Found. Is Any Password Manager Safe?

Alert: LastPass Vulnerability Found. Is Any Password Manager Safe?

Thanks to one of Google’s researchers with the Zero Day Project, it has been discovered that LastPass has a major vulnerability as a result of a major architectural problem. This news comes on the heels of many other flaws the same researcher discovered within LastPass. However, based on what the researcher claims, these vulnerabilities were much less serious than his latest discovery.

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